Effective Date: April 21, 2025
This Privacy Policy outlines how Raidpo AI collects, uses, processes, and protects the personal information of users who access and utilize our website located at https://raidpo-ai.netlify.app/. Your privacy is of paramount importance to us, and we are committed to maintaining the confidentiality and security of your personal data. By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Information We Collect in Detail
We gather various types of information to provide and improve our services. The categories of information we may collect include:
- Information You Provide Directly:
- Contact Information: When you communicate with us through contact forms, email, or other channels, we may collect your name, email address, phone number (if provided), and any other details you voluntarily share. This information is used to respond to your inquiries, provide support, and manage our communication with you.
- Account Information: If you register for an account on our Website, we may collect your username, password, profile information, preferences, and any content you post or submit. This information is essential for account management, personalization, and enabling user interactions.
- Transaction Information: If you engage in any transactions on our Website (e.g., subscriptions, purchases, if applicable), we may collect details related to those transactions, such as your billing information, payment details (processed securely through third-party providers), and purchase history.
- User-Generated Content: Any content you create, upload, submit, or share on our Website, including text, images, feedback, and AI prompts, may be collected and processed to provide the Website's functionality and improve our services.
- Survey and Feedback Data: When you participate in surveys or provide feedback, we may collect your responses and any personal information you include in your submissions. This helps us understand user needs and improve our offerings.
- Information Collected Automatically:
- Log Data: Our servers automatically record information ("Log Data") generated by your interaction with our Website. This may include your IP address, browser type and version, operating system, referring/exit pages and URLs, date and time of access, the pages you view, the links you click, and other website usage statistics. This data helps us analyze trends, administer the Website, and gather broad demographic information.
- Device Information: We may collect information about the device you use to access our Website, such as the hardware model, operating system and version, unique device identifiers (e.g., IMEI, MAC address), mobile network information, and device settings. This information helps us optimize the Website for different devices.
- Cookies and Similar Technologies: We utilize cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing behavior and preferences on our Website. Cookies are small data files stored on your device that enable us to remember your actions and preferences (such as login details, language preferences), track your usage patterns, and deliver targeted content or advertising (if applicable). You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of the Website.
- Usage Data: We monitor and collect data about your interactions with our Website's features and content, including the AI tools. This includes the prompts you input, the responses you receive, the features you use, the time spent on different sections, and other usage patterns. This data is crucial for understanding how users engage with our AI and for improving its performance and relevance.
- Information from Third-Party Sources:
- Social Media Integration: If you choose to connect with our Website through third-party social media platforms (if implemented), we may receive information about you from those platforms, such as your name, email address, and profile information, depending on your privacy settings on those platforms.
- Analytics Providers: We may use third-party analytics services (e.g., Google Analytics) to collect and analyze information about Website usage. These providers may use cookies and other tracking technologies to help us understand user behavior and website performance.
2. How We Use Your Information in Detail
The information we collect is used for a variety of purposes aimed at providing, improving, and securing our Website and services. These purposes include:
- Providing and Maintaining the Website: To ensure the proper functioning of our Website, to deliver the services and features you request, to manage your account, and to provide technical support.
- Personalizing User Experience: To customize your experience on our Website, to remember your preferences, and to provide content and features tailored to your interests and usage patterns.
- Communicating with You Effectively: To respond to your inquiries, provide updates and notifications related to our services, and to send you administrative information, such as changes to our policies. With your consent, we may also send you promotional materials and marketing communications about new features or offers.
- Analyzing and Improving our Website and AI: To monitor and analyze how users interact with our Website, to identify trends, to measure the effectiveness of our content and features, and to gather feedback for continuous improvement. This includes analyzing user interactions with the AI features to enhance their accuracy, relevance, and overall performance.
- Enhancing Security and Preventing Fraud: To protect our Website and users from unauthorized access, misuse, fraud, security breaches, and other harmful activities. This may involve monitoring user behavior, verifying accounts, and implementing security measures.
- Complying with Legal and Regulatory Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests. This may include retaining and disclosing information when required by law.
- Enforcing our Terms of Service: To enforce the agreements governing the use of our Website and to protect our rights and the rights of other users.
- Research and Development: To conduct research and development activities aimed at improving our AI models, developing new features, and enhancing the overall user experience. This may involve using aggregated and anonymized data.
3. How We Share Your Information in Detail
We may share your personal information with third parties in the following circumstances:
- With Service Providers: We engage third-party service providers to perform various functions on our behalf, such as hosting, data storage, analytics, email delivery, payment processing, customer support, and security services. These providers are contractually obligated to process your information only as instructed by us and to protect it in accordance with this Privacy Policy and applicable laws.
- In Business Transfers: If we are involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, or other corporate transaction, your information may be transferred to the acquiring entity or other third parties involved in the transaction. We will provide notice to you via email and/or a prominent notice on our Website of any such change in ownership or control and any choices you may have regarding your personal information.
- For Legal Reasons: We may disclose your information if we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process (such as a subpoena or court order), or governmental request; to enforce our Terms of Service; to protect our rights, property, and safety, and the rights, property, and safety of others; to detect, prevent, or address fraud, security issues, or technical problems.
- With Your Explicit Consent: We may share your personal information with third parties when we have your explicit consent to do so.
- In Aggregated or Anonymized Form: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including analytics, research, marketing, and improving our services.
4. Your Choices and Rights in Detail
We respect your rights regarding your personal information. Depending on your location and applicable data protection laws, you may have the following rights:
- Right to Access: You may have the right to request access to the personal information we hold about you and to receive a copy of that information.
- Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may have the right to request that we delete your personal information.
- Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain situations.
- Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Rights Related to Automated Decision-Making: You may have rights related to automated decision-making, including profiling, that has legal or similarly significant effects on you.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request. Please note that there may be limitations to these rights, and we may not be able to fulfill your request in all circumstances.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may depend on the nature of the information, the purposes for which it was collected, and our legal and regulatory obligations. Generally, we will retain account information for as long as your account is active and for a reasonable period thereafter. Usage data and AI interaction logs may be retained for a shorter period for analytical and improvement purposes, unless we have a legitimate business need or legal obligation to retain it for longer.
6. Security of Your Information in Detail
We implement reasonable and appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption (e.g., using HTTPS for data transmission), secure server infrastructure provided by Netlify, firewalls, access controls, regular security assessments, and employee training on data security practices. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and therefore, we cannot guarantee the absolute security of your information. In the event of a data breach, we will take reasonable steps to mitigate the harm and notify affected users as required by applicable law.
7. International Data Transfers in Detail
As Raidpo AI operates globally, your personal information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers managed by Netlify are primarily located. These countries may have data protection laws that are different from the laws in your country. By using our Website and providing us with your personal information, you consent to the transfer, processing, and storage of your information in these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable international data transfer regulations.
8. Links to Other Websites and Services
Our Website may contain links to third-party websites, applications, and services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party platforms. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those platforms before providing any personal information or interacting with them.
9. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at the email address provided below, and we will take steps to investigate and delete such information from our systems.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information practices, technological advancements, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will provide notice to you by posting the updated policy on our Website and updating the "Effective Date" at the top of this policy. We may also provide additional notice, such as via email, depending on the significance of the changes. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Website after the posting of a revised Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us at:
raidpoultimate@gmail.com